{"componentChunkName":"component---src-templates-storyblok-entry-js","path":"/support/","result":{"pageContext":{"story":{"id":"storyblokentry-9574714-default","name":"Support","created_at":"2020-04-02T20:27:30.219Z","uuid":"83334727-2730-407d-8db0-b47b4db70ac5","slug":"support","full_slug":"/support/","content":"{\"seo\":{\"_uid\":\"290a6990-4310-471c-8537-f7832ef13e25\",\"title\":\"\",\"plugin\":\"seo_metatags\",\"og_image\":\"\",\"og_title\":\"\",\"description\":\"\",\"twitter_image\":\"\",\"twitter_title\":\"\",\"og_description\":\"\",\"twitter_description\":\"\"},\"_uid\":\"d1443837-28b1-4226-b1c3-3f73127a4c11\",\"body\":[{\"_uid\":\"3654ac6a-64ce-4246-b76e-87fc7d1a8d1b\",\"blocks\":[],\"layout\":\"column\",\"component\":\"editorial\",\"languages\":[\"default\"],\"vertical_align\":\"\",\"padding_value_m\":\"\",\"background_color\":{\"_uid\":\"6547f068-e1ec-455c-93e3-4c29c0c9fd03\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"\",\"background_color_fade\":{\"_uid\":\"394fb570-68cd-45b4-817d-b84ba9a11bfe\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"130dbb77-2317-4ba1-8a96-d60bc16333d5\",\"blocks\":[{\"_uid\":\"f1d57ea2-c6aa-458d-83df-4ccd0b53de72\",\"text\":\"# WELCOME TO HASSELBLAD SUPPORT\",\"align\":\"center\",\"width\":\"full-width\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"default\",\"fr-fr\",\"de-de\",\"ja-jp\",\"zh-cn\"],\"vertical_align\":\"\",\"background_color\":{\"_uid\":\"7f73ae45-a83a-481f-ad41-76a71a92e877\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"background_color_fade\":{\"_uid\":\"5b0c0594-edc5-42be-a73d-5c0c56727a89\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"5fd7ab0a-effa-4f35-8c24-b7a8ad86c399\",\"items\":[{\"_uid\":\"f0964192-9047-4e48-be54-e63b8e7814d5\",\"link\":{\"id\":\"3daaec8c-5659-4318-9ae7-8fc6a33e2a27\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"my-hasselblad/downloads\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/300x200/7d2a0ed65b/907x-se-rear-w-menu-white_4000px.jpg\",\"title\":\"FIrmware & manuals\",\"component\":\"listing_item\",\"text_width\":\"\"},{\"_uid\":\"2788bf21-233c-4e9e-af58-464cf140c0df\",\"link\":{\"id\":\"3daaec8c-5659-4318-9ae7-8fc6a33e2a27\",\"url\":\"\",\"_uid\":\"748042bf-75f9-4128-bf86-c1e4398c620d\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"my-hasselblad/downloads\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/600x400/1200e79614/phocus_desktop_white.jpg\",\"title\":\"Phocus & other software\",\"component\":\"listing_item\",\"text_width\":\"\"},{\"_uid\":\"5a8fd466-7ad5-4171-a9eb-1249db660726\",\"link\":{\"id\":\"d7f26dc7-7949-4796-83f1-8264e6493791\",\"url\":\"\",\"_uid\":\"f6cb51c2-9c0c-4397-b143-f6706162cf82\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"learn/\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/600x400/b6d1dab0be/tutorials.jpg\",\"title\":\"Tutorials & articles\",\"component\":\"listing_item\",\"text_width\":\"\"}],\"component\":\"icon_listing\",\"icon_size\":\"x-large\",\"text_color\":\"black\",\"icon_padding\":\"\",\"background_color\":{\"_uid\":\"ac582c6b-d1fe-4dce-b624-d44778b623ff\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"wrapper_background_color\":{\"_uid\":\"1f0f03ed-5fe6-402e-b6b5-6b4d75a8a21b\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"2d97b181-bece-421b-b1c0-114beff52988\",\"items\":[{\"_uid\":\"afc5e7dc-4fb5-4f28-9af5-0b4a499b9c3f\",\"link\":{\"id\":\"11732680-02da-49bd-bf48-7f7ebbc7ed9b\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"dealers/\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/x/1d364ca3f8/dealer-locator-black.svg\",\"title\":\"Find a dealer for service enquiries\",\"component\":\"listing_item\",\"text_width\":\"twentyfive\"},{\"_uid\":\"16f6374b-7f8f-4913-8ea3-1b7e6ddbb28c\",\"link\":{\"id\":\"19ae6c88-f90d-4916-aeee-917cb324f7a0\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"support/service-network\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/x/d5afdcc401/repairs.svg\",\"title\":\"SERVICE NETWORK\",\"component\":\"listing_item\",\"text_width\":\"twentyfive\"},{\"_uid\":\"245b8eee-1cba-468d-b8c7-cb5725bc5886\",\"link\":{\"id\":\"6eadeb5d-de48-47bc-8c40-6aa15e338521\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"support/scanner\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/x/b9d5847a1d/icon-display_white.svg\",\"title\":\"SCANNER SERVICING\",\"component\":\"listing_item\",\"text_width\":\"twentyfive\"},{\"_uid\":\"a0eb66a4-43f3-4fef-9c06-e6454b64d581\",\"link\":{\"id\":\"594bd84e-e6be-44e8-bc52-f9795358d8fe\",\"url\":\"\",\"_uid\":\"673563cf-b9a8-47b3-9055-6707b8d0d498\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"support/limited-warranty-statement\"},\"text\":\"\",\"image\":\"https://cdn.hasselblad.com/f/77891/x/d4bc299a45/warranty.svg\",\"title\":\"LIMITED WARRANTY STATEMENT\",\"component\":\"listing_item\",\"text_width\":\"twentyfive\"}],\"component\":\"icon_listing\",\"icon_size\":\"small\",\"text_color\":\"black\",\"icon_padding\":\"0\",\"background_color\":{\"_uid\":\"c96c3e5b-7b98-4b57-91f1-0db897d972e0\",\"color\":\"#e6e6e6\",\"plugin\":\"native-color-picker\"},\"wrapper_background_color\":{\"_uid\":\"ca7d64f2-ee2c-418c-b395-17c7942bea1f\",\"color\":\"#e6e6e6\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"19ac6a8b-64a3-492e-9f4d-7ffdeb5a4ae5\",\"blocks\":[{\"_uid\":\"aa6316f9-16cc-41bd-89d0-9baace97467a\",\"text\":\"## Service Announcement\",\"align\":\"center\",\"width\":\"full-width\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"default\",\"ja-jp\",\"fr-fr\",\"de-de\"],\"vertical_align\":\"\",\"padding_value_m\":\"64px 8px 0px 6px\",\"background_color\":{\"_uid\":\"7f73ae45-a83a-481f-ad41-76a71a92e877\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"64px 8px 12px 6px\",\"background_color_fade\":{\"_uid\":\"5b0c0594-edc5-42be-a73d-5c0c56727a89\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"5d45bac7-6099-4e7a-8d4f-88356e6772e6\",\"blocks\":[{\"_uid\":\"e16d5b0a-0d81-4ab2-be2a-fa422e13244a\",\"text\":\"<a href=\\\"https://www.hasselblad.com/support/registration-benefits\\\" >X2D II 100C Exclusive Registration Benefits ></a>\",\"align\":\"center-center\",\"width\":\"thirty-three\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"fr-fr\",\"de-de\",\"ja-jp\",\"default\"],\"vertical_align\":\"\",\"padding_value_m\":\"12px 10px 8px 6px\",\"background_color\":{\"_uid\":\"b356679c-7f5e-45a1-9e9c-d9201a2b00ae\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"12px 10px 16px 6px\",\"background_color_fade\":{\"_uid\":\"8fa352c2-8b10-497e-83ad-2ecaf4b5325b\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"6afb87c2-5fb3-4a55-aaf9-31b0daafbcfd\",\"blocks\":[{\"_uid\":\"9bb30776-3e60-4df7-a836-08e7b1c9982c\",\"text\":\"## Service Announcement\",\"align\":\"center\",\"width\":\"full-width\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"zh-cn\"],\"vertical_align\":\"\",\"padding_value_m\":\"64px 8px 0px 6px\",\"background_color\":{\"_uid\":\"7f73ae45-a83a-481f-ad41-76a71a92e877\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"64px 8px 12px 6px\",\"background_color_fade\":{\"_uid\":\"5b0c0594-edc5-42be-a73d-5c0c56727a89\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"d30fcadd-6951-41e6-b819-f27050f4cd91\",\"blocks\":[{\"_uid\":\"9f809985-0d97-4ce0-b260-b4fc12ad0b1d\",\"text\":\"<a href=\\\"https://www.hasselblad.com/support/registration-benefits\\\" target=\\\"\\\\_blank\\\">X2D II 100C Exclusive Registration Benefits></a>\",\"align\":\"center-center\",\"width\":\"fifty\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"column\",\"component\":\"editorial\",\"languages\":[\"zh-cn\"],\"vertical_align\":\"\",\"padding_value_m\":\"12px 10px 8px 6px\",\"background_color\":{\"_uid\":\"b356679c-7f5e-45a1-9e9c-d9201a2b00ae\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"12px 10px 16px 6px\",\"background_color_fade\":{\"_uid\":\"8fa352c2-8b10-497e-83ad-2ecaf4b5325b\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"d66d49be-fb12-4987-b02c-bb86f5a6434d\",\"blocks\":[{\"_uid\":\"c26d3788-51df-4c15-9b41-515365ab4c4e\",\"text\":\"## CONTACT US\",\"align\":\"center\",\"width\":\"full-width\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"default\",\"ja-jp\"],\"vertical_align\":\"\",\"padding_value_m\":\"64px 8px 0px 6px\",\"background_color\":{\"_uid\":\"7f73ae45-a83a-481f-ad41-76a71a92e877\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"64px 8px 12px 6px\",\"background_color_fade\":{\"_uid\":\"5b0c0594-edc5-42be-a73d-5c0c56727a89\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"3c021cec-0da6-4f41-babd-2c36a3d1fea0\",\"blocks\":[{\"_uid\":\"f4371448-a3e7-4f0c-b042-6d6e80f88bca\",\"text\":\"### THE AMERICAS<br>\\n\\nEmail: support.us@hasselblad.com<br>  \\nPhone: <a href=\\\"tel: +1(650) 331-1300\\\">+1(650) 331-1300</a><br>  \\nMonday-Friday 9:00-16:00 UTC-5<br>\\n\\n<br>\",\"align\":\"center-center\",\"width\":\"thirty-three\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"},{\"_uid\":\"e0f2ec0d-4ebe-4116-a7e8-636adef17c24\",\"text\":\"### EUROPE<br>\\n\\nEmail: customersupport@hasselblad.com <br>\\n\\nPhone: <a href=\\\"tel: +46 70 192 4190\\\">+46 70 192 4190</a><br>\\n\\nChat: <a href=\\\"https://fusioncx.lydaas.com/chat-scsp/index.html?instanceId=MTI1ODg%3D&xsp_tenantid=300001001&terminalType=1&preview=1&lang=en_US\\\" target=\\\"\\\\_blank\\\">Online Customer Service ></a><br>\\n\\nMonday-Friday 8:00-17:00 UTC+1<br>\\n\\n<br>\",\"align\":\"center-center\",\"width\":\"thirty-three\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"},{\"_uid\":\"626f3509-831c-4244-8552-944903958639\",\"text\":\"### OTHER REGIONS<br>\\n\\nEmail: customersupport@hasselblad.com<br>\\n\\n<br>\",\"align\":\"center-center\",\"width\":\"thirty-three\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"default\"],\"vertical_align\":\"\",\"padding_value_m\":\"12px 10px 8px 6px\",\"background_color\":{\"_uid\":\"b356679c-7f5e-45a1-9e9c-d9201a2b00ae\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"12px 10px 16px 6px\",\"background_color_fade\":{\"_uid\":\"8fa352c2-8b10-497e-83ad-2ecaf4b5325b\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}},{\"_uid\":\"ef1a246d-6bf3-4733-a52c-69e578d581fc\",\"blocks\":[{\"_uid\":\"e97431e0-8543-4ba0-8f50-58c363486e49\",\"text\":\"### Online Customer Service<br>\\n\\nEurope: Monday-Friday 8:00-17:00 UTC+1 <br>\\n\\n<a href=\\\"https://support-chat.hasselblad.com/?channelKey=hasselblad_EU&lang=en&from=HB-EUaftersale\\\" target=\\\"\\\\_blank\\\">Contact Online Customer Service></a>\\n\\n<br>\",\"align\":\"center-center\",\"width\":\"thirty-three\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"},{\"_uid\":\"c91d4141-4c0c-4b04-843b-f97970d92d5e\",\"text\":\"### Mail Service<br>\\n\\nEurope: customersupport@hasselblad.com\\n<br>\\n\\nAmerica: [support.us@hasselblad.com](mailto:support.us@hasselblad.com)<br>\\n\\n<br>\",\"align\":\"center-center\",\"width\":\"thirty-three\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"row\",\"component\":\"editorial\",\"languages\":[\"ja-jp\"],\"vertical_align\":\"\",\"padding_value_m\":\"12px 12px 8px 6px\",\"background_color\":{\"_uid\":\"b356679c-7f5e-45a1-9e9c-d9201a2b00ae\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"12px 12px 16px 6px\",\"background_color_fade\":{\"_uid\":\"8fa352c2-8b10-497e-83ad-2ecaf4b5325b\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}}],\"title\":\"Support\",\"menu_cta\":[],\"component\":\"page\",\"languages\":[\"ja-jp\",\"default\",\"zh-cn\",\"fr-fr\",\"de-de\"],\"sort_order\":\"100\",\"listing_image\":\"\",\"listing_banner\":[],\"menu_transparency\":false}","is_startpage":true,"parent_id":9574713,"group_id":"7d3a737a-1e89-40c2-ac6e-fde0230bfc56","lang":"default"}}},"staticQueryHashes":["1492425983","1789831819","3472168180","971371505"]}